Legal
What can you do when your privacy is breached? What are your rights and obligations when you enter a contract? Our guides to consumer law can help.
We know your rights
Got a problem with a faulty product, received shoddy service or been misled by a retailer? Our expert advisers can provide clear, practical advice that you can trust.
Contract law
Your legal rights and obligations when you’ve entered a contract.
Copyright law
We answer common questions about copyright law and file sharing.
Disputes Tribunals
Disputes Tribunals are a useful way to settle consumer grievances.
DIY legal restrictions
We explain what you can and can’t do yourself under the law.
Dog control
What does the law say about controlling dogs?
Health and Safety in Employment Act
We look at the legal requirements for keeping people safe on building sites.
Privacy law
We explain the basic principles of the Privacy Act.
Schools and the law
From donations to uniforms, we explain your legal rights.
Young people and the law
What does the law say about what kids can do at what age?
Your wins
One of the things we’re most proud of is when we can help our members get a fair deal. Here are some of the recent times we've helped people deal with their consumer issues.