Skinny’s business rationale is to strip everything back. Customers only pay for what they actually want. Skinny says it's based on a model called common sense.
Being a prepay brand means not being locked in with a contract. You get everything you need and nothing you don't, plus award-winning customer service.
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Sometimes things go wrong. Our advisory service is available to provide advice about issues or problems with any Consumer Trusted business. If you are an existing member you can call us on 0800 266 786 or complete the Request for Advice form. If you’re not currently a member - all you need to do is register as a Bronze member – this is completely free. Join now online and then complete the Request for Advice form or just call us on 0800 266 786 and we’ll do it all for you.
29 Oct 2017, Chris and Lauren D.
Product use: 6 months or more
Skinny is a wholly owned subsidiary of Spark (Telecom). I have had really good dealings with Skinny, including being able to quickly talk to a real person in New Zealand who could solve my issue quickly. Great value too, including an easy-to-navigate website.
The phone-based app doesn't let you see or change any automatic top-ups, so you have to use a desktop computer for that. It would be nice if this was fixed.
Yes, I recommend this business.
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