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You could buy a dozen of these cases for the price of the most expensive one in our test. It performed as well as those more expensive “branded” cases in our lift and drop and puncture resistance tests. It leaked a bit of water, but no more than most other models. We thought it was easy to use and had a very comfortable handle, but it’s not ultra-light at 2.7kg. It meets Air New Zealand carry-on baggage rules only. Great value.
Overall score includes:
We loaded the bags with 4kg of clothing and checked how far they could tilt without falling over.
Whether it’s when wheeling your bag to the airport, or finding the bag trolley was left out on the runway in the rain, some level of water resistance is useful. We put bags lined with dry newsprint paper upright under a shower rig for 10 minutes to assess their water resistance.
To test resistance to sharp objects, our rig dropped a metal cone onto the case and we measured the diameter of the resulting puncture mark.
Lift and drop
Our rig snatches the bag up (testing the handle) and drops it from a height of 900mm onto its base and wheels. We repeat this 300 times or until it fails, whichever comes first. Bags that survive the drop test are tested for 30 minutes on a rolling rig to check the wheels still work.
Ease of use
Three testers take the bags loaded with 4kg for a stroll. They move in and out of an elevator, down stairs and through a doorway. They drag the bags across carpet, a cement path and asphalt. They consider handle comfort and length, noise, and overall stability in two-wheel and four-wheel use (if applicable).
05 Feb 2017, M J O.
Product use: 1 - 3 months
other features apart from wheels functioned as expected
The wheel bearings wore down in less than 1 months use creating a breaking effect that made the case hard work to pull
No, this product has too many drawbacks.
31 Oct 2015, Beatrice C.
Product use: 1 month or less
Good size and it meets local and international carry on dimensions, sturdy hard shell exterior, zips appear to be good quality, has elastic bands inside to hold down clothes, has zip mesh separating the top section. Handle extended well and wheels were sturdy when I shuffled across cobble-stoned streets in Melbourne! Came home looking brand new. I needed the 66cm size but couldn't find it in NZ Kmart, so I bought in Melbourne and brought it home - that one came with a another small one inside so now the whole family has a Protocol!
You do need to undo the zips completely before you can get into it - no slipping something in through a small unzipped area. And there are no exterior pockets so you need to be organized with your little bits and bobs.
Yes, I recommend this product.
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