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About us

Consumer NZ is an independent, not-for-profit organisation dedicated to helping New Zealanders make better purchasing decisions and protect their consumer rights. Explore who we are, how we work, and how you can get involved.

About Consumer NZ

Discover our mission, values and how we advocate for Kiwi consumers across the marketplace.

Learn about Consumer NZ

Our team

Meet the experts, campaigners and leaders who work to protect NZ consumers every day.

Meet the team

Membership

Learn about the benefits of becoming a Consumer member, plus information on gifting a membership, membership support, and more.

Learn about Consumer NZ membership

The Consumer Tick

Find out how we award businesses that meet our ethical and quality standards and treat customers fairly.

Learn about the Consumer Tick

Media releases

Read our latest media statements on consumer issues, investigations and policy developments. See all media releases.

Latest releases

Tens of thousands of people face cancelled flights – they have rights

12 March 2026

Thousands call for government-led clarity over flight rights

10 March 2026

Support for surcharge ban getting stronger

20 February 2026

Insurance premiums soar, but big savings can still be made

17 February 2026

Campaigns & advocacy

As an independent, not-for-profit organisation, our work makes sure companies prioritise safety, fairness and honesty, and drives regulatory change that benefits all New Zealanders.

See our campaigns & advocacy