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Email templates to help you assert your rights
Use these templates to make sure your rights are upheld.
Latest in your rights
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What to do if you’re overcharged for groceries at a New Zealand supermarket.
5 grim statistics about NZ power prices
Missed bills, disconnections and going without heating – here’s what our research tells us about power affordability in New Zealand.
The Fine Print: What’s behind Trade Me’s move to scrap success fees?
We waded through the terms and conditions for New Zealand’s online marketplace so you don’t have to. Here’s what we found.
6 myths about NZ power prices
Why are New Zealand power prices so high? It’s not all about lines charges, Labour’s oil and gas ban or the cost of renewable energy.
Your wins
One of the things we’re most proud of is when we can help our members get a fair deal. Here are some of the recent times we've helped people deal with their consumer issues.