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Internet & mobile

Internet and mobile services are essential for most Kiwis, but plans can be complicated and prices vary widely. Consumer NZ helps you understand what you're paying for and how to choose the right provider and plan for you.

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Best and worst internet service providers

Image of mobile phones

Best and worst mobile providers

photo of router sitting on a table.

WiFi routers and mesh networks

Phones social

Mobile phones

Latest internet & mobile news & articles

Stay informed about changes to broadband services, mobile plans, technology updates and consumer issues in the telecom sector.

Spark and 2degrees mobile transparency ratings plummet in 2026

Two of the three network operators failed to provide customers with useful summaries of their usage. The third, One NZ, made no positive progress either.

Think you’re wise to online scams? Take the test

Consumer NZ data shows 8 in 10 people are confident they can spot scams – but that confidence could be your downfall.

True or false? Bundled power and broadband deals are cheaper

Providers say it’s cheapest to bundle electricity and internet together. But can you get a better deal by shopping for each separately?

Triumph for Windows 10 users as Microsoft extends free support

Keep your computer safe with Microsoft security updates through 2026 and beyond by joining the Win10 ESU programme.

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