We know your rights
Got a problem with a faulty product, received shoddy service or been misled by a retailer? Our expert advisers can provide clear, practical advice that you can trust.
Contract law
Your legal rights and obligations when you’ve entered a contract.
Disputes Tribunals
Disputes Tribunals are a useful way to settle consumer grievances.
Privacy law
We explain the basic principles of the Privacy Act.
Schools and the law
From donations to uniforms, we explain your legal rights.
Your wins
One of the things we’re most proud of is when we can help our members get a fair deal. Here are some of the recent times we've helped people deal with their consumer issues.