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Property

Battling with your neighbour over the fence? Who's responsible for trimming trees? Check out our guides to your rights and responsibilities.

fenced home with tree

Trees and neighbours: your rights explained

Person fixing hole in the wall.

How to resolve issues with a tradesperson

Town houses.

Your rights when renting

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Know your consumer rights

Got a problem with a product you bought? Or maybe your flight has been delayed or cancelled? Whatever the problem, we can help.

Your rights
Photo of broken roof.

Building disputes

Man insulating a wall

Insulation in rentals

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Neighbourhood disputes

Practical solutions for common neighbourhood problems.

Noise control

What are your options if you have noisy neighbours?
putting battery into smoke alarm

Smoke alarms in rentals

Smoke alarms are a lifesaver. And in rentals, they’re a legal requirement.

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We know your rights

Got a problem with a faulty product, received shoddy service or been misled by a retailer? Our expert advisers can provide clear, practical advice that you can trust.

Learn more

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Taking action

If you want to make a complaint our advice can help you.

How to complain