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Jobs at Consumer NZ

Consumer NZ is a research organisation. We publish the results of our work online at consumer.org.nz and in Consumer magazine. We value our reputation for honest, fair, independent research and findings, and have a much trusted role in advocating on behalf of all New Zealanders.

Want to join us? Here’s what positions are currently available.

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Investigative writer

Consumer NZ needs an investigative writer to join its Wellington-based team. Your work will be published on consumer.org.nz, in Consumer magazine and other appropriate media.

We are looking for a writer with strong analytical skills who can research and write on consumer topics ranging from everyday banking to misleading claims.

You’ll be working as part of our research team to bring consumers the answers to questions such as:

  • Which insurer offers the best deal?
  • Is it worth using a mortgage broker?
  • What are the traps with interest-free deals?
  • What are my rights when a purchase goes wrong?
  • Can I trust the claim this product will save me money?

The position requires a person with judgment, tenacity and the ability to identify newsworthy topics for investigation. You will need to be a person who is not put off by antagonistic companies, organisations or individuals.

You must be a good storyteller, able to write with flair without sacrificing accuracy. Attention to detail is important as is the ability to meet deadlines.

You must also be able to represent Consumer NZ at meetings with commercial organisations and government entities. You will be required to make submissions where appropriate.

You must have a proven background in research and writing. A relevant tertiary qualification is preferable.

You must be able to work in New Zealand.

Investigative writer - job description (48.5 KB)

How to apply

  • By email to: vacancy@consumer.org.nz
  • By post to:
    Investigative writer vacancy
    Consumer NZ
    Private Bag 6996
    Wellington 6141

Closing date for applications: Tuesday, 23 January 2018.

Product content team: test support staff (2 x full-time, permanent positions)

Consumer NZ needs test support staff to join its Wellington-based content team. Your work will contribute to providing advice so New Zealanders can make better purchase decisions – making a real difference to people’s lives.

We are looking for someone with a keen interest in consumer products and services, possessing an analytical mind and sound judgement. You’ll most likely have a background in science, engineering or technology – a relevant tertiary qualification is desirable.

You’ll be working as part of our product content team, supporting our product content creators to test, research and report on a diverse range of products and services, so you’ll need to be flexible in your approach and excited to learn about unfamiliar topics. Content areas include:

  • Home and mobile technology
  • Heating, energy and renovation
  • Home appliances
  • Baby and child
  • Cars and transportation
  • Consumer satisfaction and product reliability surveys

Your main role will be to interpret results of product tests and consumer surveys to report performance to consumers. You’ll also assist in designing and conducting product performance tests and researching the market to select which products and services to test.

You’ll demonstrate an impartial and data-driven approach to accurately analyse results, make product recommendations and extract consumer-relevant topics for publication. You’ll need strong MS Excel skills. You must be able to work in a team, with a focus on deadlines and robust attention to detail.

Successful candidates will be inquisitive with a desire to continuously improve content to remain relevant in a fast-changing consumer environment. It’s a bonus if you can also bring web development skills to the team.

If you want to join an organisation which places evidence-based testing and research at the centre of its work, apply now.

You must be able to live and work in New Zealand.

Test support - job description (718 KB)

How to apply

  • By email to: vacancy@consumer.org.nz
  • By post to:
    Test support vacancy
    Consumer NZ
    Private Bag 6996
    Marion Square
    Wellington 6141

Closing date for applications: Monday 5 February 2018.

Product content creator - home appliances (full-time, permanent position)

Consumer NZ needs a product content creator to join its Wellington-based team. The results of your work will be published on consumer.org.nz and in Consumer magazine. You will provide advice for New Zealanders to make better purchase decisions – you’ll be making a real difference to people’s lives.

We are looking for someone with a keen interest in consumer products and services, possessing an analytical mind and sound judgement. You’ll have a tertiary background in science, engineering or technology, ideally with experience in consumer products and writing for a general audience.

You'll be researching and writing articles on a diverse range of domestic products and services including:

  • Dishwashing, refrigeration and laundry appliances
  • Detergents and fast-moving consumer goods
  • Ovens and cooking appliances
  • Small kitchen appliances
  • Garden power tools
  • Baby products such as strollers

You’ll be responsible for planning content in your product expertise area and delivering content relevant to a general consumer audience. For a diverse range of products, you’ll need to research the market, select products to test, and develop and maintain expertise in product technology and market innovations.

We want someone who can design and conduct product performance tests. You’ll be able to deal with technical problems that arise, analyse the data and turn it into accurate and interesting content for a general audience.

You’ll need an impartial and data-driven approach to interpret results of tests and surveys to make product and service recommendations. You’ll demonstrate an ability to work to deadlines, with a focus on attention to detail.

The successful candidate will have an excellent understanding of technical matters and be willing to learn about less familiar topics. You’ll be able to see the wider context – considering the entire purchase and ownership cycle and wider impact of the product.

You will be able to write well – explaining technical topics clearly and accurately, delivering relevant and innovative digital content and print articles.

If you want to join an organisation which places evidence-based testing and research at the centre of its work, apply now.

You must be able to live and work in New Zealand.

Product content creator - job description (718 KB)

How to apply

  • By email to: vacancy@consumer.org.nz
  • By post to:
    Product content creator vacancy
    Consumer NZ
    Private Bag 6996
    Marion Square
    Wellington 6141

Closing date for applications: Monday 5 February 2018.