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12 November 2024

Best and worst mobile providers in 2024

Ruairi O'Shea
By Ruairi O'Shea
Investigative Writer | Kaituhi Mātoro

We’ve never been more reliant on our mobile phones.

We think features like customer and technical support and network coverage should be front of mind when you’re choosing a mobile service provider. And strong performance in these areas needn’t break the bank. Read on to find out which mobile service providers leave their customers most satisfied, and which offer the best value.

Mobile survey

Best and worst mobile providers revealed

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People's Choice

Mobile provider results: a closer look

Settling disputes

About our mobile provider satisfaction survey

We've tested 137 mobile phones.
Find the right one for you.

Compare mobile phones

Apple

iPhone 11
All pricing and scoring is current as of last test date. These may not be comparable to current models.
Apple mobile phone
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Apple

iPhone 12
All pricing and scoring is current as of last test date. These may not be comparable to current models.
Apple mobile phone
Score
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Apple

iPhone 13
All pricing and scoring is current as of last test date. These may not be comparable to current models.
Apple mobile phone
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