Best and worst retailers in 2023
Many things can ruin a shopping experience – a pushy salesperson, the product you wanted not being in stock or having to fork out more than you intended. But we’ve found the four stores where these things are the least likely to happen.
The winners
Our People’s Choice awards celebrate retailers that have standout results.Thanks to those who took our retailer survey, we’ve awarded these businesses our People’s Choice award. Congratulations to:
100% Appliances (large whiteware and small appliances)
Stihl Shop (hardware and gardening)
Mitre 10 (hardware and gardening)
Samsung online store (mobile technology)
Large appliances
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Small appliances
Home technology
Mobile technology
Computing
Furniture and bedding
Hardware, building, plumbing or garden equipment
Sports and outdoors
About our survey
Guide to the tables
Consumer People's Choice
The businesses that New Zealanders love! These companies deliver excellent customer satisfaction based on our independent surveys of consumers just like you. Read more about the Consumer People’s Choice Tick.
Which brands have the most satisfied customers?
See which brands have the Consumer People’s Choice Tick in our latest consumer satisfaction surveys.
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