By Bryan Wall
Product Test Journalist | Kaipūrongo Whakamātautau Hautaonga
The results are in – the most reliable dehumidifiers and air purifiers, with the most satisfied customers, according to New Zealanders.
Below, you’ll see which brands people love and which they wish they’d left on the shelf. To see how different models performed in our test lab, visit our dehumidifier and air purifier review pages.
About our reliability and satisfaction survey
We surveyed nearly 9,000 New Zealanders and asked them, among other things, which products they’d bought in the past 5 years, what faults they’d experienced, how satisfied they were, and how likely they were to buy from that brand again.
We’ve analysed the data and presented the results as reliability and satisfaction ratings, from lowest to highest. The highest-rated brands get our People’s Choice award, an indication of many satisfied customers.
The least reliable and satisfying brands
Dehumidifiers
Stop the press – there are no dehumidifier brands that we’d class as “least reliable” based on our survey results! However, even though it got average ratings for both reliability and satisfaction, Living & Co (The Warehouse) was the brand that owners were least likely to purchase from again (only 52% said they would).
Air purifiers
Kmart air purifiers are stinkers, with a lowest satisfaction rating and only a paltry 35% of owners saying they’d buy one again.
