Microwave ovens

Our overall score combines test performance (how well the appliance works) and ease of use, with predicted reliability (how likely models from the brand are to remain free of faults) and owner satisfaction (how likely owners of the brand are to be very satisfied).

We’ll only recommend appliances you’ll love to own, that work well and keep working well for a long time.

Cooking performance

Microwave performance is based on cooking broccoli, defrosting mince and a whole chicken, and reheating quiche.

Grill performance is based on grilling toast.

Convection performance is based on cooking pizza, scones and roasting a whole chicken. The convection setting was used to bake scones, the combination setting to cook a pizza and whole chicken.

Ease of use

We check how easy it is to use the controls, see through the door during cooking and how easy the microwave is to clean.

Predicted reliability

It’s reasonable to expect a new appliance to remain fault-free for at least the first five years. Our predicted reliability won’t tell you whether your microwave will stop working tomorrow, but it does show which brands make models that are less likely to fail.

Owner satisfaction

Satisfaction is important – no appliance should be a source of buyer-regret. Appliances with very satisfied owners are more likely to get cleaned regularly and maintained well. Their owners are more likely to seek repair for faults than look for a quick replacement.

Repairability (coming soon)

Older appliances are more likely to go wrong, but common faults should be repairable. Repairs should be affordable and convenient – parts need to be easy to find at a reasonable cost, instructions should be available, and repair shouldn’t need hours of expert labour.

We haven’t been able to assess repairability yet, but it’s important, so we’re gathering data and forming a plan so we can start including it in our lifetime scores. It will be challenging. We’ll need to analyse product failure data in our reliability surveys, conduct hands-on inspections to evaluate how easy products are to take apart, and investigate which brands make spare parts available at a reasonable price.