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Everyday shopping

Whether you're buying groceries, household goods or everyday essentials, knowing your consumer rights helps you get value for money and resolve problems quickly. Our guides and resources make everyday shopping easier and more confident.

8 products that get near-perfect scores

Learn about Consumer NZ’s favourite products.
The Warehouse pixellated items showing don't buys and bargains.

3 don’t buys at The Warehouse – and 3 absolute bargains

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8 of the worst products we've tested

Woman shopping for a microwave.

Best and worst shops in New Zealand

Kmart logo.

3 things to avoid buying at Kmart

How to shop smarter

Practical strategies to save money, spot misleading marketing, compare prices and make informed everyday purchases.

Red money sign on black background.

7 things we think are a waste of money

Bait advertising in New Zealand explained

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8 little ways I’ve wasted money this week, and you may have, too

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Don't waste your money on extended warranties

Woman looking at cereal box.

8 food claims you should ignore

I’m Consumer’s tech expert – here are 6 products I’d never buy

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5 viral trends to be wary of

Fabric softener   promo image

4 reasons why fabric softeners are a waste of money

Lady giving cashier a loyalty card to scan.

Loyalty cards: which are trash - and which are worth it?

Your rights when shopping

Understand your legal protections when buying goods—including refunds, returns, warranties and what to do if something goes wrong.

16july cga new hero

Consumer Guarantees Act

We explain what the Act covers, your rights, and what to do if you think your rights have been breached.
Man paying at counter

Public holiday surcharges

How much can a business charge as a surcharge on public holidays?

The end of unfair gift card expiry dates is finally here

We campaigned hard for gift card expiry dates to be fairer – now law changes mean they finally have to carry at least a 3-year expiry date.
Returning an item.

Can shops charge a return fee?

Learn when a retailer can charge you return fees in New Zealand and when it can’t.

Latest everyday shopping news & articles

Shopping tips, price trends, product safety alerts and consumer issues affecting NZ shoppers.

26 pricing errors in one grocery shop

What to do if you’re overcharged for groceries at a New Zealand supermarket.

9 of the best things to buy at Kmart

Here are some of the best buys you can get for cheap at Kmart.

8 products that get near-perfect scores

Learn about Consumer NZ’s favourite products.

Product trends we love … and loathe

Some product trends and “innovations” aren’t worth your hard-earned cash.

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