Smart shopping means finding value, avoiding scams, and knowing your rights whether you're buying online, in supermarkets, or at the local shops. Our advice helps you shop confidently and protect yourself from misleading claims.
Deals & savings
Could ‘smart hot water’ lower your power bill?
Meridian, Powershop, Octopus Energy and Electric Kiwi all say their smart hot water programmes mean lower power bills for eligible customers. Here’s how they work.
Everyday shopping
26 pricing errors in one grocery shop
What to do if you’re overcharged for groceries at a New Zealand supermarket.
Food & drink
26 pricing errors in one grocery shop
What to do if you’re overcharged for groceries at a New Zealand supermarket.
Online shopping
Kiwibank customers paying extra for Airbnb, Spotify and more
Kiwibank is the only major bank to charge a fee on all transactions processed offshore – even purchases made locally in New Zealand dollars.
Packaging, labelling & advertising
Are Snoozu’s 'money-back guarantees' really what they seem?
Pillow company Snoozu offers customers a 60-day money-back guarantee – but customers say the guarantee is useless once the packaging is opened and the pillows are used.
See all packaging, labelling & advertising
Supermarkets
26 pricing errors in one grocery shop
What to do if you’re overcharged for groceries at a New Zealand supermarket.
