Smart shopping means finding value, avoiding scams, and knowing your rights whether you're buying online, in supermarkets, or at the local shops. Our advice helps you shop confidently and protect yourself from misleading claims.
Deals & savings
Should you buy appliances from outlet stores?
Outlet appliance stores can be a cheap way to buy whiteware in New Zealand. But there are risks to buying refurbished or open-box goods from factory stores or Harvey Norman outlet stores. Know what they are to avoid buying a dud.
Everyday shopping
26 pricing errors in one grocery shop
What to do if you’re overcharged for groceries at a New Zealand supermarket.
Food & drink
HelloFresh customers shocked by $24/week price increase
HelloFresh customers have been hit with a steep increase in the cost of their subscription meal kits, with some households set to pay $24 more every week.
Online shopping
Do good things come in small packages?
A tiny Kmart washing machine and Bunnings clothes dryer, a compact Honda and more – are these miniature products worth buying?
Packaging, labelling & advertising
Are Snoozu’s 'money-back guarantees' really what they seem?
Pillow company Snoozu offers customers a 60-day money-back guarantee – but customers say the guarantee is useless once the packaging is opened and the pillows are used.
See all packaging, labelling & advertising
Supermarkets
5 questions with our CEO
Consumer NZ chief executive Jon Duffy has contributed a chapter to the bestselling new book Facing Up to Our Future: Challenges and Choices for New Zealand.
