Best and worst shops in New Zealand

The results are in. More than 3,000 of you have told us about your shopping experiences over the past year and we can now reveal the five stores that make buying a breeze.  

There are also five stores that stood out as having the lowest satisfaction scores.

Before you make a big purchase, read up on where your fellow New Zealanders say they’ve had a good retail experience.

The 5 best stores to shop at in New Zealand  

The 5 worst stores rated the lowest

Best and worst large whiteware and cooking appliance stores  

Best and worst small appliance stores 

Best and worst home technology stores

Best and worst mobile technology stores 

Best and worst computing stores 

Best and worst furniture and bed stores 

Best and worst stores for hardware, building, plumbing or gardening equipment 

Best and worst eyewear and eyecare stores 

Best and worst sports and outdoor stores 

Consumer People's Choice

The businesses that New Zealanders love! These companies deliver excellent customer satisfaction based on our independent surveys of consumers just like you. Read more about the Consumer People’s Choice Tick.

Which brands have the most satisfied customers?

See which brands have the Consumer People’s Choice Tick in our latest consumer satisfaction surveys.

Learn more